AI Solutions Overview
Simple Chatbots
Provide instant answers to common questions using pre-defined information like FAQs, product details, or company policies.
Features:
Pre-loaded question-answer logic
Available 24/7 on websites and messaging platforms
Fast, rule-based responses
Benefits:
Reduces workload for support staff
Improves response time and customer satisfaction
Ideal for businesses needing quick, basic automation
Advanced AI Chatbots
Handle complex, natural conversations by understanding user intent, referencing large knowledge bases, and remembering previous chats.
Features:
AI-based understanding of queries
Context-aware (memory retention)
Multilingual support
Integration with internal documents and databases
Benefits:
More natural, human-like interactions
Accurate support even for complicated queries
Ideal for customer service, sales, or internal team support at scale
Integrated Chatbots (WhatsApp / MS Teams / CRM, etc.)
Use chatbots inside platforms your users or teams already use—like WhatsApp, Telegram, Facebook Messenger, MS Teams, or Slack—without needing to visit a separate website.
Features:
Platform-native chatbot experience
Real-time sync with CRMs, support systems, or databases
Multi-user, multi-platform compatibility
Benefits:
Higher user engagement and convenience
No app-switching for customers or staff
Streamlines operations and centralizes communication
Custom APIs
Deliver specific AI capabilities—like summarising content, detecting emotion, or extracting data—as modular tools that can be plugged into websites or software.
Features:
Standalone APIs for unique tasks
Easy integration into existing systems
Scalable for any business size
Benefits:
Add AI features without changing your entire system
Customize intelligence to fit your exact need
Save time and improve decision-making
Intelligent Agents
Create autonomous AI systems that can think, plan, and take actions across multiple systems to complete business tasks without manual input.
Features:
Multi-step reasoning and decision-making
Integration with software like CRMs, emails, and databases
Access to external information sources
Benefits:
Automates complex workflows
Reduces human involvement in repetitive tasks
Increases productivity and business intelligence
Workflow Automation (AI + RPA)
Combine the decision-making power of AI with the action-execution power of RPA to fully automate routine, rule-based tasks across multiple platforms.
Features:
AI understands text/images and makes decisions
RPA mimics human clicks, keystrokes, and navigation
End-to-end automation across applications
Benefits:
Eliminates repetitive manual work
Improves accuracy and speed of operations
Ideal for finance, HR, customer support, and admin workflows